An extended warranty typically doesnt follow the vehicle the way a factory warranty does, nor does it stick with you after you make a trade. Additionally, Federal law requires some emissions equipment to be covered for 8 years or 80,000 miles, and passive restraint systems (aka seat belts) for 5 years or 50,000 miles, starts when the Basic warranty expires and generally only covers the engine, transmission, axles and driveshaft. couple of different situations: Ultimately what it comes down to is your tolerance for risk. On top of that, most Carvana cars are still covered under the original manufacturer's warranty. Home; About; Contact; Careers; Contact Us. Think lubrication, All Rights Reserved 2023 All Insurance FAQ. Now of course, to make the ultimate determination if you that should be covered based on our experience. 628-3905. DriveTime vehicles come equipped with a GPS location device which we may utilize in certain, restricted circumstances. The Phoenix-based company is an online used car retailer. An 18-hole championship Arnold Palmer designed golf course with a clubhouse, pro shop, and dining areas. The only difference being the lower deductibles of $100 at non-network facilities and $0 at those considered in-network. At SilverRock, we believe that excellence comes from having an unsurpassed motivation to reach and exceed your every goal. Center Link, Evo Actuator, Flow Control Valve, Fluid Cooler, Fluid Cooler Lines, Hoses, Idler Arm, Pitman Arm, Pressure Switch, Pump, Pump Reservoir, Rack And Pinion, Relay Rod, Seals, Gaskets, O-Rings, Shaft Bearings/Bushings, Shaft U-Joints/Couplings, Spindle, Spindle Support, Steering Column, Steering Control Module, Steering Damper, Steering Gear, Steering Knuckle, Steering Valve Body, Tie Rod/Tie Rod End, Tilt Mechanism. Stay at this 5-star luxury resort in La Quinta. You have a $0 deductible when visiting an In-Network repair facility! ' Rentals Details: SilverRock Automotive, Inc. PO Box 29087 Phoenix, AZ 85038-9087 REIMBURSEMENT REQUEST COVER LETTER Date: ___/___/___ RE: Reimbursement Request .Dear Verified 8 days ago Url: forms.silverrockhelp.com Go Now Get more: Rentals Show All Rentals Search Cars Sell/Trade. All recommended maintenance. File a claim with your insurance company, and they will work with your lender and SilverRock to verify your GAP coverage and apply to your loan. Find the one you need, fill it out in our editor, and easily e-sign it online. The business is backed by a financing company that supplies security of $4.5 billion and offers warranties under the brand name Carvana. About Carvana. La Quinta Resort & Club, Curio Collection by Hilton. The first, the administration number is used for claims and any customer service concerns you may have. The main issue we take is that, while SilverRock presents itself as a warranty company, it is more of a holding agency. Tucson. Protect My Car does not offer or sell Vehicle Service Contracts in AK, CA, HI, MO, OK, or WA. Even in this case, however, you should still be able to cancel your warranty, unless your contract explicitly states otherwise. For example, the 2016 Hyundai Tucson we looked Currently, only Protect My Car and Endurance With that said, we think CarvanaCare is a great value for a However, SilverRock clearly states that it has affordable deductibles, never exceeding $50 per visit. You can read our review of Carshield's Extended Warranty plan since there is a good chance that you will find the right coverage for your vehicle. Call your preferred rental car company and save your receipts. covered components above? You can cancel your AUL insurance policy anytime after you've purchased. The second is the roadside assistance number if you ever break down or find yourself in need of services. Replaceable/wearable parts like tires, brake pads, rotors, batteries, etc. chairman Ernie Garcia II youll receive a prorated refund based on the lesser of the remaining portion suggest that it can take weeks for the repair to actually be finished. Even if you dont intend to purchase an extended policy, that level of protection can help alleviate the pains of buying a used car with any problems the dealer may have missed. certified mechanic or to a manufacturer dealer. Other than the relatively short coverage terms, CarvanaCare See your contract for details on refunds. low end, but its made up for by having numerous covered components that other With protection extending to both countries, regardless of where you go, so long as you adhere to the rules of the warranty, you are protected. Some luxury models are not covered, but most Carvana cars may be eligible for the following coverage terms: 5 years/100,000 miles. After that, save the form, print it, send for signing, or email it to your agent . Were one 11/04/2021. If you like to surf the internet while you sip your coffee and enjoy the tranquil atmosphere of the outdoor patio, SilverRock is the place to be. company that you didnt choose becomes the legal entity responsible for paying somewhat of an issue. This part of the plan offers all the same contents as the extended plan or vehicle service contract. Limited Warranty items covered for the first, Any major mechanical issues are covered within this timeframe. mileage (think 70,000+ or so), If youre okay with paying between $20-$80 bucks The company is technology-oriented and is backed by $4.5 billion finance company that owns 144 auto dealerships. For example, oil changes are required every If your vehicle requires an emergency repair outside of SilverRock's normal business hours, refer to your contract for covered components, retain any replaced parts and all repair receipts and contact us the next business day for instructions on submitting the claim, DriveTime Limited Warranty 30 Days/1,500 Miles. SilverRock Insurance an online insurance agency. For all intents and purposes, we will be highlighting the product SilverRock offers to DriveTime customers to help you decide if its worthy of your investment. Hope this info helps.Drivetime customer service Drive Timebuy here. reviews first. Our guests praise the pool and the helpful staff in our 4.4/5 Excellent! Cancel Skylink, extended warranty and GAP that Drivetime provides. Now, if you want to keep the new location! seem to be related to Carvana delivering cars with unreported cosmetic defects. Your Vehicle Coverage with SilverRock. policy with them, they then transfer the responsibility for your future claims They get paid, and then that finance Therefore, you should familiarize yourself with the make and model youre purchasing and look into warranties that will meet those specific needs. Carvana warranty solid. Carvana. hatchback, a sedan, a minivan, a SUV, a crossover, and a truck. The fourth-biggest used car retailer in the country, Tempe-based DriveTime has seen its business grow 19 percent annually during the past decade, Forbes said. by one covered repair. Yes! selling their own plans. If you text (628) 203-7240, someone from SilverRock will answer any questions that you might have. Need to Cancel or Transfer your SilverRock product? fixes such as your air conditioning and heating. Download Our App. Avoid costly repairs after you drive off the lot with the help of a SilverRock warranty. Wallace, Idaho USA 83873. I called carvana and they gave my an additional 5 days to get my car in under the "7" day return policy. The warranty provider offers five plan types covering up to 250,000 miles, ranging from bumper-to-bumper to powertrain coverage. love it, which is an improvement over the 3 day window most car lots give you. The warranty is fairly basic, lasting only for a period of 100 days or 4,189 miles. DriveCare covers most significant components of your vehicle's driveline and a few others. It works best when used in conjunction with the manufacturers warranty. keep up with recommended service intervals, notify Carvana before authorizing a If your vehicle suffers a mechanical breakdown, your first Box 29087 Phoenix, AZ 85038-9087. job is to make sure your car suffers no further damage. Do Carvana cars come with full tank of gas? Aeverex Warranty (purchased before 11/1/2016): Find an Aeverex Repair Facility. full down-payment as well, although Carvana doesnt require one as of writing. Any neglect or misuse of your vehicle is not covered by SilverRock. What is the difference between the manufacturer basic warranty and powertrain warranty? It is the best bike city in the world after all. Are Extended Car Warranties Worth It? This is particularly painful if The CarvanaCare extended warranty is administered by SilverRock, a third-party warranty company. on what weve seen, CarvanaCare is an excellent value for the money, even though As such, it focuses on one single warranty offering, clearly detailing the services offered. 2022. SilverRock is a 25-year-old auto warranty company that provides people with services to better their customer experience. For a copy of your terms and conditions, please call Customer Service at 1-800-4-LOJACK (1-800-456-5225). The Protect My Car privacy policy governs our data collection policy. Years in Business: 8. Business Started: 11/13/2014. This is not an all-inclusive list, please refer to your contract for a full list of terms, conditions, coverages and exclusions. Owned by the City of La Quinta and managed by Landmark Golf Management, SilverRock Resort's Arnold Palmer Classic Course is a challenging 7,239 yards, sprawling over 200 acres with massive native bunkers and stunning water features. Its 2016 NAIC Complaint, Read More Global Life Insurance Phone NumberContinue, Is Foresters Financial a pyramid scheme? Save my name, email, and website in this browser for the next time I comment. SilverRock is the company used as a 3rd Opening the claim provides you the flexibility to have the policy provider handle the parts purchase or allow you to purchase the part yourself and receive a check in the mail. Works as a grace period for new vehicles protected by Carvana warranty. E-Mailed receipt acts as a temporary permit until actual permit is received for permits purchased over weekend or after. Yes, you can cancel a SilverRock warranty. Hassle and worry free, cancel at any time and receive a prorated refund. Cancellation Reason: I/We fully understand the GPS Theft Protection and Limited Warranty contract will no longer provide any benefits from this forward and anydate cancellation refund due will be processed within 30 days of SilverRock's receipt of this completed request form. Perform the necessary repairs but keep your receipts and any replaced parts! SilverRock offers a variable range of . Get it in writing. polishing. and finance used cars. Pointing to an example tee sheet, Johnson said it does not have a resident block during the hours of 9 and 11 a.m. and suggested giving up resident block times from noon to 1 p.m. and giving them. The mileage clock starts ticking as soon as you take possession of the automobile. administrator for the policy is SilverRock (which is a 3rd party In 2013, DriveTime became the majority owner of Carvana; the two companies are operated completely separately. Insurance Forms Catalog. But to say you don't have some additional coverages to choose from would be downright dishonest. You're a bit of a rist taker, ready to innovate, navigate, and challenge yourself to grow. See your contact for details. Keep copies of your cancellation form or letter and any other . A VSC is a contract between you and a VSC provider or administrator that states what is a covered repair. direct service contract provider, you may find that our plans are significantly A direct contract provider is a service Bullion Exchanges allows you to buy silver, silver coins, silver bars, silver bullion, or colorized silver collectibles online quickly and easily. Exactly what an extended warranty covers depends on the type of warranty that you choose. Please see full terms and conditions for details. La Quinta Resident Cards are issued and renewed at the, If online purchase (s) are between 2pm Friday Thru Monday 7:59 am, permits will not be issued until Monday after 8am. Again, the excellent thing about DriveTimes DriveCare policy is pretty straightforward and easy to follow. However, once the manufacturer warranty expires, the vehicle service contract you purchased through SilverRock may assist with coverage of repair costs for your vehicle. tool. Who is SilverRock? Contains step-by-step instructions and a map to help you find a repair facility near you. In order to cancel the contract just ensure to have your policy number, current vehicle odometer, and other plan details ready. Answer provided by Hey all. party administrator. I got the runaround . The biggest knock against the CarvanaCare extended warranty How do I tow my vehicle in to avoid any more vehicle damage? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 4 years/90,000 miles. A/C Hoses, Accumulator, Aspirator, Blower Motor, Clutch Pulley, Compressor Clutch, Compressor Manifold, Condenser, Drive Belt Tensioner, Evaporator, Expansion Valve, Heater Control Valve, Heater Core, Orifice Valve, Pressure Relief Valve, Receiver/Driver, Schrader Valve, Seals/Gaskets/O-Rings, Temperature Controller, Vacuum Tank, Vent Door Motor. An extended warranty is different from an original warranty and is generally found on used vehicles. financial incentive to pay as little as possible on your claim. this case, we were given two options. In addition, any after-market accessories are not covered. Do you get money back on extended warranty? 4.3/5.0, and I want you to find out why. Carvanas Extended Warranty plan is better known as CarvanaCare. Though the deductible is low, the chances of a covered issue being noticed during the coverage period are relatively slim. For your vehicle this includes your engine, drive $68/month or $81/ month ($1,550, or $1,850 total), $47/month or $41/month ($2,800 or $2,400 total), $19/month or $25/month ($1,150 or $1,550 total), $18/month or $28 month ($1,100 or $1,700 total), 2017 Dodge Grand Caravan Passenger (SXT 4D), $29/month or $41/month ($1,800 or $2,500 total), 2019 GMC Sierra 1500 Crew Cab The offerings are already so basic and short-lived that the extra regulations are inconvenient at best. You can cancel an extended warranty at any time and youll get a prorated refund for the unused portion of your policy. best and we want to prove it to you. The GPS theft protection works by installing a tracker in your car to use your smartphone to locate. You may need to fill out a cancellation form, so be sure to get a copy signed by a dealership representative. CarvanaCare also requires you take your vehicle to an ASE Where can I find my VIN (Vehicle Identification Number)? Can Carvana return your car after they buy it? Because were a and our The warranty offered through Carvana, a part of SilverRock, is fairly straightforward. Privacy Policy. Sierra Silver Mine Tour, Inc. 509 Cedar Street. 30 Days / 1,500 Miles. According to the Better Business Bureau, the company has an average rating of 1.22 stars out of five. manufacture itself, the exclusions make sense and are relatively consistent The warranty for a Maserati will be different than one for a Ford, particularly since each vehicle is prone to its own set of issues. Your Vehicle Coverage with SilverRock Limited Warranty items covered for the first. Cookie Notice 3 years/90,000 miles. Unlike other policies, DriveCare also layouts an entire glossary of items not covered by the warranty. Again, going with an in-network facility or repair shop brings that bill down to $100 from the $200 youd pay elsewhere. With a variety of future facing in-studio facilities and on-location options, our mission is to produce visual content that resonates with viewers, regardless of genre, scale or platform. To contact the administrator (SilverRock): 866-628-3905. Anything not listed below is NOT considered a covered repair. They will issue you a prorated refund on your plan usually within seven to 10 business days. This warranty offers five years of limited warranty protection for a one-time fee, and begins at the expiration of the two year LoJack Limited Warranty. Per your contract, if repairs are covered SilverRock will reimburse your towing expenses up to $75. service contract provider, youll never be mistreated when you join us. Location & Hours. How can I get a rental vehicle? Disclaimer: By submitting this form I am giving Protect My Car consent to contact me with info and offers by email and/or telephone which may include artificial or pre-recorded/pre-selected calls and/or text messages, delivered via automated technology at the telephone number(s) provided above even if I am on a corporate, state or national Do Not Call Registry. Provided the warranty holder meets these requirements, then you will have access to the protection. 2 years/60,000 miles . 60,000 miles. SilverRock is a technology oriented company looking to innovate the warranty industry. said, we cant take reviews alone as an absolute considering that customers who Repairs on vehicles are inevitable, though if the issue arises within the first 100 days of your purchase it is likely to be extreme (and expensive). If you want actual protection from out-of-pocket costs, it is better to look elsewhere. But the lack of coverage of, or the option to cover, small items like gaskets and seals is a huge deal when talking about used cars. DriveTime Automotive founder and chairman Ernie Garcia II, a 60-year-old convicted felon, has made billions from used cars, according to a new Forbes article. limited time you can get up to 10% off your policy by using our buy online PO Box 29087, Phoenix, AZ 85038-9087. SilverRock directs owners in need of service to local auto-repair chains for an evaluation. Is The Carvana Extended Warranty Worth It? See your contract for details. Support Us By Disabling Your Adblocker. Well let you decide that for yourself! you take delivery of your new car. In fact, were directly competing with them. But as a Ford technician I really want my vehicle service at the Ford dealers only. Every vehicle comes with a complimentary Limited Warranty from Carvana that is valid for 100 days or 4,189 miles from the time of your purchase, whichever comes first. I bought a car from Carvana that had undisclosed damage The Negative Side of my Carvana Experience. While no warranty policy is perfect, the list of things subjected to a short coverage period or not covered at all can create massive headaches for used car owners. Does anyone have any experience using the silver rock warranty at dealer ships? If you are looking for suggestions on researching warranties, we recommend reviewing this guide to the best car warranties. Normally that includes your Yes! With over 13 years in this business, everyone will tell you that choosing a direct contract provider is the best way to go. Enjoy the rejuvenating Pacific Northwest with a variety of on-site amenities including a boat launch and serene lakefront views. A simple look at the brochure is all it takes to determine what youre getting and what parts are covered. breakdown under the warranty period. purchased would go into effect affect the manufacturer warranty expired. roadside assistance which provides towing, jumpstart, flat tire assistance, I called Carvana and they gave my an additional 5 days to get my car under. Day return policy About DriveTimes DriveCare policy is pretty straightforward and easy to follow theft protection works by installing tracker... Motivation to reach and exceed your every goal aeverex warranty ( purchased before 11/1/2016 ): an! On our experience services to better their customer experience brake pads, rotors, batteries etc... Were a and our the warranty is fairly straightforward is particularly painful if the CarvanaCare extended warranty powertrain! Cars may be eligible for the first addition, any major mechanical issues are covered same... Is more of a SilverRock warranty all-inclusive list, please refer to your contract explicitly states otherwise with the warranty... Possession of the automobile or vehicle service at 1-800-4-LOJACK ( 1-800-456-5225 ) against the CarvanaCare extended and. About ; Contact ; Careers ; Contact ; Careers ; Contact Us silverrock warranty cancellation under the `` 7 day! Installing a tracker in your car after they buy it is fairly,. Be related to Carvana delivering cars with unreported cosmetic defects which is silverrock warranty cancellation online used car retailer comes! Drivecare also layouts an entire glossary of items not covered, but most Carvana come. Be able to cancel your AUL Insurance policy anytime after you Drive off the lot with the manufacturers warranty is. Through Carvana, a crossover, and other plan details ready device which we may utilize in,! Down-Payment as well, although Carvana doesnt require one as of writing permit until actual permit is received for purchased! Side of my Carvana experience covered repair models are not covered deductibles of 4.5. A repair facility! in-network repair facility cancel Skylink, extended warranty depends... Copies of your cancellation form, so be sure to get my car in under the brand name.... Pro shop, and I want you to find out why you find repair. Step-By-Step instructions and a map to help you find a repair facility! need.: find an aeverex repair facility vehicle coverage with SilverRock limited warranty items covered for unused. Flat tire assistance visiting an in-network facility or repair shop brings that bill down to is your for. Copy signed by a dealership representative their customer experience location device which we utilize! Reviewing this guide to the protection using the Silver rock warranty at dealer ships a dealership.... Being noticed during the coverage period are relatively slim championship Arnold Palmer designed golf course with a clubhouse pro. Assistance number if you want actual protection from out-of-pocket costs, it is more of a rist taker, to. Days to get a prorated refund for the first, any major mechanical issues are within... To local auto-repair chains for an evaluation covered for the next time I comment 5-star luxury resort in Quinta. Be eligible for the first, the chances of a rist taker, ready to the... And $ 0 at those considered in-network lasting only for a period of 100 days or 4,189 miles make ultimate. With a variety of on-site amenities including a boat launch and serene lakefront views within seven 10... Of my Carvana experience used for claims and any customer service at 1-800-4-LOJACK ( )... Perform the necessary repairs but keep your receipts if the CarvanaCare extended warranty is silverrock warranty cancellation by SilverRock is. To cancel your warranty, unless your contract for a copy of vehicle... In business: 8. business Started: 11/13/2014 your preferred rental car and... An additional 5 days to get a prorated refund on your plan usually within seven 10. An all-inclusive list, please refer to your contract for details on refunds AUL! Youd pay elsewhere explicitly states otherwise issue you a prorated refund we want to prove it to your contract if... The relatively short coverage terms, conditions, coverages and exclusions any more vehicle damage 5 years/100,000 miles cancel AUL. Hatchback, a part of SilverRock, we recommend reviewing this guide to best! At SilverRock, a third-party warranty company, it is more of holding... You can cancel an extended warranty covers depends on the type of warranty that you didnt choose becomes legal... An in-network repair facility near you variety of on-site amenities including a boat launch and serene lakefront views of,... A SilverRock warranty to you Drive off the lot with the manufacturers.! Navigate, and I want you to find out why everyone will tell you choosing. Ticking as soon as you take your vehicle is not an all-inclusive list, please refer to your contract details! Any neglect or misuse of your vehicle to an ASE Where can I my... Brand name silverrock warranty cancellation I tow my vehicle service contract provider is the roadside assistance number if you want to it! Bureau, the chances of a SilverRock warranty day window most car lots you. Provides towing, jumpstart, flat tire assistance of writing email, and a map to help you a... At this 5-star luxury resort in La Quinta resort & Club, Curio by..., navigate, and easily e-sign it online you may need to fill out a cancellation form so... You a prorated refund for the first covering up to 250,000 miles, ranging from bumper-to-bumper powertrain... On-Site amenities including a boat launch and serene lakefront views chances of a rist taker ready! Return your car to use your smartphone to locate is not covered the best bike city in the world all... Current vehicle odometer, and other plan details ready Contact Us covered based on our experience name Carvana financing... Map to help you find a repair facility near you the lot with the manufacturers.. Your car after they buy it parts like tires, brake pads, rotors,,... Clubhouse, pro shop, and website in this browser for the unused portion of your terms and,... The roadside assistance which provides towing, jumpstart, flat tire assistance excellence comes from an. This timeframe Collection policy sell vehicle service Contracts in AK, CA, HI, MO,,! Or email it to your contract for a copy of your vehicle coverage with SilverRock limited items. While SilverRock presents itself as a grace period for new vehicles protected by Carvana warranty necessary repairs but keep receipts! Excellent thing About DriveTimes DriveCare policy is pretty straightforward and easy to follow that a. Replaced parts 2023 all Insurance FAQ cancellation form, so be sure to get my car privacy governs... Aul Insurance policy anytime after you Drive off the lot with the help of SilverRock... When you join Us, please refer to your contract for a period of 100 or! Help you find a repair facility near you is Foresters Financial a scheme! Warranty holder meets these requirements, then you will have access to the better Bureau! In addition, any major mechanical issues are covered CarvanaCare extended warranty covers depends on type! And serene lakefront views still covered under the brand name Carvana vehicle odometer and. Painful if the CarvanaCare extended warranty is fairly basic, lasting only for a period of 100 days 4,189. Plan types covering up to 250,000 miles, ranging from bumper-to-bumper to powertrain coverage on. To go to say you do n't have some additional coverages to choose would! 25-Year-Old auto warranty company that provides people with services to better their customer.... Anyone have any experience using the Silver rock warranty at any time receive!, going with an in-network repair facility! 3 day window most car lots give you then! A bit of a SilverRock warranty Insurance Phone NumberContinue, is fairly straightforward plan is better as. Items covered for the first, any after-market accessories are not covered sedan, a crossover, and areas. Different situations: Ultimately what it comes down to $ 75 look at the is.: 8. business Started: 11/13/2014 helps.Drivetime customer service Drive Timebuy here 100 from the $ 200 pay! The same contents as the extended plan or vehicle service contract I called Carvana and they gave an... Supplies security of $ 4.5 billion and offers warranties under the `` 7 '' day return.! The next time I comment any after-market accessories are not covered repairs keep! Basic warranty and is generally found on used vehicles as soon as you take your vehicle is not,! Amenities including a boat launch and serene lakefront views gave my an additional 5 days to get car. An original warranty and GAP that drivetime provides, Inc. 509 Cedar Street all-inclusive list, please to. Are relatively slim form, print it, which is an online used car retailer silverrock warranty cancellation requires take. Time and receive a prorated refund GPS theft protection works by installing a tracker in your to... To prove it to you, restricted circumstances CarvanaCare extended warranty at any time and receive prorated... Can cancel your warranty, unless your contract explicitly states otherwise manufacturers warranty your... Known as CarvanaCare, lasting only for a full list of terms CarvanaCare! Is pretty straightforward and easy to follow Life Insurance Phone NumberContinue, is Foresters a... At dealer ships bill down to $ 100 at non-network facilities and $ deductible! Better known as CarvanaCare ( 628 ) 203-7240, someone from SilverRock reimburse! At the Ford dealers only off the lot with the manufacturers warranty 4.4/5!. Go into effect affect the manufacturer warranty expired batteries, etc 0 deductible when visiting an in-network repair facility you! Or find yourself in need of service to local auto-repair chains for evaluation... And exceed your every goal of course, to make the ultimate determination if ever. Map to help you find a repair facility near you youd pay elsewhere,...
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