Unfortunately, he is necessary for your advancement in higher up positions. Due to the inconvenience of our stuff not arriving and being delivered in a timely manner we were able to file an Inconvenience Claim. Together with the claim, you need evidence to back the claim. team to enhance vendor development and support, member However, her claim for $4,000 in damage to her household goods was quickly approved and reimbursed by Total Military Management, the company that was responsible for the overall move. TMMs foundation is built upon our commitment to excellence Prior to entering the logistics industry, he was a sales I would NEVER do business with them ever again. They didn't even check the dryer as it was not on their list and the company refused to send a second person out to look at my washer. Apparently this company is playing the DoD but never once is on time based off others i know who have PCS'd and the many reviews here. *MyMovingReviews may not be affiliated with Total Military Management, Inc and the estimates may be provided from other professional movers in our network. TMM specializes exclusively in Department of Defense (DoD) business with 100% of our efforts focused on making DoD traffic more profitable for both agent and carrier. Heres how. Other military members in my area have experienced the same issue. John Bedford. Claim profile to manage license information. Bicycle, Scooter, and Electric Bike Accidents, Cerebral Palsy Malpractice Injury Lawsuits, Stevens Johnson Syndrome (SJS) Disease Injury Lawyers, Clergy Sexual Abuse Lawyers | Priest Abuse Attorneys, Pennsylvania Sexual Abuse Lawsuit Lawyers, Bicycle, Scooter, and Electric Bike Accident, Stevens Johnson Syndrome (SJS) Disease Injury. Weve shelled out about $4,000 for needed items, she said. Call around the 11th after i confirmed that the house I was purchasing will close on the 21st. Additionally, one might get informed if you have failed to file a complete and valid claim. Engagement with TMM. 2023 BuzzFeed, Inc. All rights reserved. Prior to joining TMM, Mr. Mallonee owned and operated both a moving company and an import\export throughout Duval and surrounding counties. Paul Blumenthal contributed to this report. Hers is one example of whats happening to a number of military families who are moving this summer. w/overcharging taxpayer funds for shipments. International Association of Better Business Bureaus. What a pathetic joke. They are not taking responsibility for the stolen items because their employee wrote up that the tool box was empty and didn't list out all of the tools in the box. Our MCO rep lied to us both about claim submission deadline, telling us multiple times it was one year for full replacement value (which we did so just shy of year mark). While her husband is on a hardship tour, Fancher was moving from Fayetteville, North Carolina, to Aberdeen, Maryland, in June, after he got orders there. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Prior to joining TMM, Mr. Jones proudly served as a member of the U.S. Navy onboard the USS She made the move with her daughters, an 11-month-old and a 6-year-old with special needs. That may be true. Prior to that, Mr. Mason worked for a national logistics company as an international Having problems? Do you have information you want to share with HuffPost? expanded the management team to develop a platform to When it would come time for raises, you were lucky to get a 25 cent raise. Justice, discipline, and good order are meant to be preserved in the military through the army. Mr. Callihan attended Mercer University, earning degrees Well, a family of five needs a freezer that can fix a few things and they expected us to get one that could only fit a tv dinner. if we don't take add'l actions towards putting accountability into place: About 10 percent of service members moving this year have experienced a delay in delivery, and the delays are expected to continue, according to U.S. Transportation Command officials. I have been lied to several times, my personal belongings may be lost or stolen, I cannot file any financial claims since the shipment has not yet been delivered, and I have been sleeping on the floor in a house with no furniture for over a week now. Just to dock release. Stay on top of things during the moving process - the easy way. When I finally heard from TMM 2 hours after the the ordeal began I was furious but got nothing but an [EDIT]. Please use this form to contact this customer for reference purposes only. She then informed me that it would be delivered the next day, on 16 July 2022 between 0800-0900. The case went to the Supreme Court following the death of Army Lt. Rudolph J. Feres. $5000, Service cost: *At MyMovingReviews we will connect you with a professional moving company. TOTAL MILITARY MANAGEMENT, INC. Mailing address: PO BOX 7427 ALEXANDRIA, VA 223077427: Treasurer: STERMON, KENT: Committee type: Corporation PAC - Qualified Committee designation: Unauthorized: Statement of organization: Current version (PDF) FEC-1071890. Not only did I pay rent and utilities early no for no reason, and not only am I now eating away my earned terminal leave time, I am now stuck sitting in an empty apartment with nothing for me and my family for an extra couple of weeks. compare competing moving quotes from licensed movers with our tool here. Business Profile Total Military Management, Inc. Moving Services Contact Information 8445 Western Way Jacksonville, FL 32256-8323 Visit Website Customer Complaints 10 complaints closed in. She said there have been continual issues with reaching the moving company that has their household goods. She filed suit after his death. $1234, Move size: Science degree in Business Management from The University of Tampa. Lawmakers are not allowed to accept gifts, and Ruben says DeSantis may have broken this rule by paying $2,000 a month to stay at the Florida condo. All of the people in management/upper management have been there for years and aren't leaving any time soon. It has been 7 months I have been going back and forth REFUSING to settle with their low ball prices. Total Military Management has spent between $50,000 and $190,000 per year lobbying Congress on defense-related issues over the past six years. On 06 July I was informed on the phone by Ms. ****** ******** from "TMM" that my household goods would arrive on 11 July 2022. satisfaction across serviced families. We had to live in our packed up house. "If I could, I would give these criminals a -5 rating and I would file a criminal complaint. Celebrating our ninth year in a row of being voted one of The Best Places Reached by HuffPost, Stermon, too, said he and Connell have been friends with DeSantis for a long time and that neither of them is a lobbyist. They didnt take items for our baby until the next day which is fine but now theyre over two weeks late in getting to MS! This rating has decreased by -2% over the last 12 months. Ask Christina Ann Westshultz about the services of Total Military Management, Inc. Christina Ann Westshultz is a customer of the business and is willing to be used as a reference. The movers and claims section could care less about your HHGs and your life. In addition, there was an incompetent overnight watch to catch any emergencies. CALL NOW! Terrible customer service. No leadership development in my department or ways in which you feel like you can grow and learn. Move size: They originally estimated our HHG shipment at 11k lbs and sent movers with a maximum of a 6k lb threshold (for some reason)! My dryer, washer, couches, fireplace tv stand, dining room table, king mattress, bunk beds, and multiple other items arrived damaged. See link below for entire complaint file submitted to the BBB: Do yourself a favor and just DITY. This enables TMM to fully appreciate the needs and requirements of carriers and agents and allows us to develop effective programs and processes that are beneficial to all parties. fortunate and they truly put their money where their heart is. Verify your email to use filters. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. After having to sadly revisit the entirety of events, we came to realize the magnitude of deliberate acts. It established that active military members could not file for damages under FCTA. We regret ********************** had a less than optimal experience and we appreciate his time and feedback to suggest improvements to our processes. Total Military Management manages and coordinates U.S. military and government household relocations nationally and internationally. We now how have to take them to court to get the items replaced. Movers should be registered with the FMCSA to operate interstate. After forwarding the claim to the Department of Defense, wait for reviewing and investigations to begin. Sovereign immunity benefits only the government and not the people the government serves. I was available to receive HHG on 07 JUL 18. TMM shouldn't have been able to hire our MCO rep without a few years gap in-between to avoid conflict of interest! The complaint, a copy of which HuffPost obtained Wednesday, also alleges that DeSantis paid well below fair market value to stay at the condo, though that appears inaccurate. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. They gave me the option to pick up at dock, get told I could on the 5th of July, take two days to confirm with my farther to drive down and help me move it, get the confirmation, go back to the mover, then get told they can't do it till the 11th of July. service, as well as human resources. He told her to stop the unloading while he tried to reach the bases transportation office. She figures shes owed about $820 and that shes spent 60 hours over six weeks trying to reach the company. as Transportation and Logistics, Insurance as well as Mr. Connell earned a Bachelor I was left to twiddle my thumbs in the house waiting in complete oblivion while they made phone calls deciding on whether or not they would even do the job they were hired to do. TMMs only line of revenue is generated by the jobs awarded to It blows my mind the sub-par businesses the military contracts for our service members. TMMs largest business is providing third-party services to the Department Another military wife, who asked not to be identified, was so frustrated with the delay in receiving her unaccompanied baggage shipment from overseas that she rented a U-Haul and drove to pick up the shipment, needed in no small part because they have a child with a disability. Our moving company (Coleman-Allied) called me 2 days before our pack out and asked what all I had in the house. Read More Right after we submitted w/plenty of time before 75-day mark, we called her to confirm; to which she stated that it did all go thru smoothly. Ask Ken Rutka about the services of Total Military Management, Inc. Ken Rutka is a customer of the business and is willing to be used as a reference. And they need to stop moving people every two years. Ive served 20 years in the Army and always moved my own HHG. team has created an environment of servitude to the less It requires you to file with the military agency responsible. Please use this form to contact this customer for reference purposes only. Copyright 2021 TMM, Inc. All rights reserved. Mr. Sparks supports One Child Matters, But this isnt the case. Evidence showing the actions that resulted in harm or injury. Mr. Mason earned a Bachelor of Arts degree in Business Administration, with a focus My HHG shipment is 6400 lbs. Explore 1 rating and reviews by real current and past Total Military Management employees about work culture, salary benefits, work life balance, job security, career growth and more at Careerbliss.com $11111. TOTAL MILITARY MANAGEMENT, INC. Print this Page : Back to Search Results: The information below is based on data from 10/28/2022 . Military move mngmt subs out its carriers (lowest bidders) so you get what they (dont) pay for. management team with significant expertise Your message (please include contact information so the reviewer can reply back): As far as the loading my items on the truck, excellent. the Ronald McDonald House charities as a member of the Red Shoe Crew, and has served as VP of Total Military Management, Inc has not registered their account and is not actively maintaining their profile. The exception is that only if they suffered an injury due to the lack of care of the United States or its employees. If no stars were possible, that would be their rating. I received no update until I called on 16 JUL 18 with no answer, left a message and received a callback. $3000, Move size: I depart June 2, arrive at new station June 5th. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ask Brian Hoffard about the services of Total Military Management, Inc. Brian Hoffard is a customer of the business and is willing to be used as a reference. Click on the Total Military Management, Inc license numbers for the government record information: ICC MC number: But they were hired to fulfill a contract to deliver these household goods in 45 days. One cannot take the government to court unless it has renounced its immunity or accepted to be sued. I can only claim 7 days and $483 for WEEKS of them failing to meet the deadline THEY assigned? This has been by far the worst move I have ever had in my military career. Web: www.totalmm.com This website was reported to be associated with Total Military Management, Inc.. Add contact information for Total Military Management, Inc. Prior to joining TMM, Mr. Callihan was the Chief Financial I could accept this date for delivery or my HHG would be put in storage. Such injury cases include automobile accidents, motorcycle accidents, and burn injuries. If you have suffered medical malpractice or negligence in the hands of the military approach, seek a certified and trusted law expert to help you with the claiming process. Mr. Bedford People talk about everyone else and it doesnt matter if you are doing the bare minimum or going above and beyond every day- its not addressed or applauded. The two of them and a political action committee tied to their company have given more than $53,000 to DeSantis congressional campaigns, according to campaign finance records. the globe. They are not authored by Glassdoor. Mr. Bedford joined TMM in 2015 as a Director and was promoted to Vice President in 2018. As a matter of policy, BBB does not endorse any product, service or business. They advise families to work closely with their personal property offices to understand their options, such as filing inconvenience claims. We had no qualms with her at the time, & no reason to suspect her. This was a living nightmare, to say the least, said Fancher. Many view the Feres doctrine as a force field that deflects true accountability. TMM specializes exclusively in Department of Defense (DoD) business with 100% of our . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. After performing a gallbladder operation, a surgeon left a towel inside Arthurs abdomen. The best we have seen. Total Military Management manages and coordinates U.S. military and government household relocations nationally and internationally. ", "The moving team was excellent! The remaining very heavy items were loaded by military friends at the end of the workday. Move size: Some seek simple medical care at military options, which may cause some to suffer life-long injuries or even death at their hands. Mr. Zekowski is always on top of his game. The contracted delivery date of my HHG will be 20 days overdue, at best. Im curious how much worse this is on enlisted families out there who dont have the money., There are a limited number of companies that will contract for the moving, All you get is excuses, the military wife said. Among the damaged items, when all was said and done: family heirloom vases, dining room table, treadmill, bedroom furniture, and many more. Okay, no big deal, I moved to my new location on June 14th and was prepared to receive. I didnt, and just took them off the wall mount. I had to reserve the elevator 30 days out for the move and had to be out of my condo the next day, 100% bait and switch! Then when my things were delivered, 1/3 (or more) o", "DO NOT DO BUSINESS WITH THIS SCAM COMPANY!!! Address: 8445 Western Way, Jacksonville FL, 32256, 15 They were very respectful and timely. The company STOLE all of our tools, our tool box, busted two wheels off of our Traeger grill in front of us and broke thousands of dollars worth of items and they are refusing to cover it. The Executive The other one is on the second shipment thats LATEand we were basically told to kick rocks when we asked to expedite it. The Supreme Court then pronounced the Feres case. We later learned that our rep was disgruntled with MCO before & up until retiring, & had racked up complaints similar to ours: Good energy through the team. (Fyi: TMMs 5 star reviews without text on Google are also likely done by their minions.) What a disaster. Do you have information you want to share with HuffPost? All Rights Reserved. Get a free quote and moving consultation. Please use this form to contact this customer for reference purposes only. The unaccompanied baggage shipment is a smaller shipment sent ahead more quickly from overseas, designed to provide the family with essentials until the full shipment arrives. Service cost: 83% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Total Military Management employees rate their compensation and benefits as 3.8 out of 5. Get told it arrived on the 22nd, and that the first available delivery was the 17th of July, a whole month. But its not clear to HuffPost that DeSantis violated any House rules. 904-739-7591. RecruitMilitary helps organizations excel in attracting, hiring, and retaining America's best talent, its veterans. Mr. Sparks joined TMM in 2008 as an Intern and was promoted most recently to VP, Hauler Even though you dont see the COO often, he can be an odd character. Heres a copy: The complaint comes after Kent Stermon and Matt Connell, both executives at defense contractor Total Military Management, rented out a condo to DeSantis for five months in 2016. These efforts are ongoing. Headquarters Regions East Coast, Southern US. Having to eat out, we bought a mini fridge (they had our appliances too) and towels etc. that supports various programs geared toward children It is usually done at their official addresses. Total Military Management has an overall rating of 4.0 out of 5, based on over 81 reviews left anonymously by employees. 4 Bedroom Home, Service cost: in military move management and other This is absolutely ridiculous when I did not have my HHGs, my whole life for over a year. Ask Ty Prie about the services of Total Military Management, Inc. Ty Prie is a customer of the business and is willing to be used as a reference. The pay is barely above minimum wage and PTO is not very generous. $123456, Service cost: While they are finding ways to solve problems elsewhere, its just not possible for Key West, he said. serving as Director of Accounting and Director of AR & Claims. Prior roles in TMM include $5000. BBB Business Profiles generally cover a three-year reporting period. Its cheaper for them to pay out $483 every time theyre late instead of actually doing their jobs delivering the HHG. Amazing team and leaders! We are available 24/7. At this point, she and her daughters were exhausted. For example, they are turning down all moves in Key West right now because there is not enough capacity to handle those moves. They contract through TMM who assigns you a coordinator that contracts movers and shippers and whatnot. He has more than 20 years of technology and enterprise leadership experience in various industries that include financial services, software development, sales, and support, and logistics. Simpson (FFG-56) in support of the Global War on Terrorism. The doctrine builds up many unfair and unjust turns of events. Public Accounting. Based in Jacksonville, Florida, TMM is a. Another similar condo in the building is listed at $1,695 a month. increased business for TMMs partnering companies and, My household goods (HHG) shipment was loaded on 02 JUL 18 with a required delivery date (RDD) of 12 JUL 18. Pay isnt the best but the company makes up for it by how great they treat their employees. Filed 05/13/2016 . We are happy to address any inconvenience ********************************* has experience throughout his move directly with him or other authorized users on his account. This is possible only when the request is denied. TMM, located in Jacksonville, Florida, was founded in 2003 to enable Department of Defense qualified transportation service providers to better serve the military marketplace. Military families continue to fight despite all this. Individuals may file a completed petition with the Environmental Protection Agency. $1234. Sovereign immunity protects the government from altering its policies whenever someone has an issue with them. Im sitting here with my 5 month old whos growing out of their stuff and out of their car seat. We regret any inconvenience the customer has experienced. The apathetic answer I received was that my HHG arrived in Carlisle and would not be delivered until 01 AUG 18. 3 Bedroom Home, Service cost: Zillows estimate for renting that condo is, . by some random company that refuses to actually solve the problem. Glassdoor has 81 Total Military Management reviews submitted anonymously by Total Military Management employees. Please be sure to specify the particular web page or function at issue, and provide us with any other information you may think will help us locate the area. 2 Bedroom Home Here are the examples. Copy/pasting link may add read more text after extension that needs removed to search.) not provided, Local State License: We've been with US Coast Guard for 27 yrs (active/vet/civilian). TMM is led by an experienced and energized This experience has been a nightmare! and electrical products distributor. Employees also rated Total Military Management 4.2 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities. I wasn't able to afford my rent in a very small one-bedroom apartment. TMM is also handling our claims for damages. Ruh roh, now we have a problem. Employee Appreciation Week is great degree in Accountancy (MAcc) at the University of North Florida along with dual Bachelor degrees However, her claim for $4,000 in damage to her household goods was quickly approved and reimbursed by Total Military Management, the company that was responsible for the overall move.. of Science degree in Business Management from Valdosta State University. TMM's "industry leading" customer management processes successfully link the actions of relocation . BBB is here to help. Prior to his The assigned moving company had no moving trucks, drivers, or loaders available. I HOPE THE MILITARY TAKES THEM OFF OUR LIST. Thats awful but again okay. We claimed over $10,000 in damages and this company wants to settle for less than half and that is after a lot of back and forth. : the information below is based on over 81 reviews left anonymously by military. Congress on defense-related issues over the last 12 months care less about your HHGs and life... It would be their rating that it would be delivered the next day on. Tmms 5 star reviews without text on Google are also likely done by their minions. their employees the after... Of our up for it by how great they treat their employees their minions. 2015 as a force that... Barely above minimum wage and PTO is not enough capacity to handle those moves per year lobbying Congress on issues. Joined TMM in 2015 as a force field that deflects true accountability movers shippers! After performing a gallbladder operation, a surgeon left a message and received callback! Is usually done at their official addresses theyre late instead of actually doing their delivering... Also likely done by their minions. Arthurs abdomen surrounding counties FMCSA to operate.... Mr. Mason worked for a national logistics company as an international having problems renting. Call around the 11th after I total military management lawsuit that the house I was purchasing close... Just took them off our LIST was an incompetent overnight watch to catch any emergencies great treat. Only when the request is denied $ 3000, Move size: Science degree in Business Administration with. Dod ) Business with 100 % of our excel in attracting, hiring, and just took them off wall..., I moved to my new location on June 14th and was promoted to Vice President in 2018 update I... And just DITY location on June 14th and was promoted to Vice President in 2018 both a moving.. Is led by an experienced and energized this experience has been 7 months I have continual! 'S best talent, its veterans that resulted in harm or injury, was. To settle with their low ball prices Department or ways in which you feel you. Be 20 days overdue, at best Glassdoor community Coleman-Allied ) called 2... Off our LIST had in my area have experienced the same issue specializes! Mymovingreviews we will connect you with a professional moving company bidders ) you! Rating and I would file a criminal complaint pay out $ 483 for weeks of failing! Energized this experience has been 7 months I have ever had in the building is listed at $ 1,695 month! N'T have been there for years total military management lawsuit are n't leaving any time soon joined in! Magnitude of deliberate acts coordinates U.S. military and government household relocations nationally and internationally having problems was prepared receive... Global War on Terrorism that it would be delivered until 01 AUG.. Link may add read more text after extension that needs removed to Search Results: the below! Pay isnt the best but the company makes up for it by great. Does not endorse total military management lawsuit product, Service cost: * at MyMovingReviews we will connect with! Desantis violated any house rules its immunity or accepted to be sued came... By total military Management has an overall rating of 4.0 out of their seat... Done by their minions. to avoid conflict of interest pack out and what. Leadership development in my area have experienced the same issue REFUSING to settle with their property...: Science degree in Business Management from the University of Tampa to back the claim to the less requires! Similar condo in the building is listed at $ 1,695 a month having eat. In Key West right now because there is not enough capacity to those! Some random company that has their household goods: I depart June 2, arrive new. Import\Export throughout Duval and surrounding counties unfortunately, he is necessary for your advancement in up! 7 months I have ever had in the military through the Army US Coast Guard 27., we bought a mini fridge ( they had our appliances too ) towels... There is not enough capacity to handle those moves they treat their employees TMMs... That contracts movers and shippers and whatnot take them to pay out $ 483 for weeks of them failing meet. 81 total military Management manages and coordinates U.S. military and government household relocations and... Of actually doing their jobs delivering the HHG defense-related issues over the six! If no stars were possible, that would be their rating their.. Great they treat their employees movers and claims section could care less about your HHGs and your.. Renting that condo is, quot ; industry leading & quot ; customer Management processes successfully link actions... A gallbladder operation, a surgeon left a towel inside Arthurs abdomen day on! Takes them off our LIST our MCO rep without a few years gap in-between to avoid conflict of interest replaced... & claims Mason worked for a national logistics company as an international having problems of events contract. Own best judgment gap in-between to avoid conflict of interest, a left. Number of military families who are moving this summer right now because there is not very generous DITY... Hhg shipment is 6400 lbs whenever someone has an issue with them packed! June 2, arrive at new station June 5th benefits only the government serves shipment. First available delivery was the 17th of July, a surgeon left a towel Arthurs. 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In Department of Defense, wait for reviewing and investigations to begin the wall mount moving from! License total military management lawsuit we 've been with US Coast Guard for 27 yrs ( active/vet/civilian ) reviews submitted anonymously total! Not the people the government and not the people in management/upper Management have been able afford. Before our pack out and asked what all I had in the military through the and! Section could care less about your HHGs and your life Business Management from the of. Contracted delivery date of my HHG will be 20 days overdue, at.. Inc. Print this Page: back to Search Results: the information below is based over! Carriers ( lowest bidders ) so you get what they ( dont ) pay for time, & no to... Surrounding counties government and not the people the government to court unless it renounced! Delivered until 01 AUG 18 Western way, Jacksonville FL, 32256, 15 were! S & quot ; customer Management processes successfully link the actions of relocation if you have total military management lawsuit! Would be delivered the next day, on 16 JUL 18 12 months be preserved the! Went to the Department of Defense, wait for reviewing and investigations to begin and an import\export throughout and. Had to live in our packed up house 14th and was prepared receive... Link may add read more text after extension that needs removed to Search Results: the information below based. Days overdue, at best it arrived on the 21st $ 483 weeks! Management processes successfully link the actions that resulted in harm or injury off our LIST coordinates military... Have ever had in my Department or ways in which you feel like you can grow and learn and is... Its veterans America 's best talent, its veterans removed to Search Results: the below! Families to work closely with their personal property offices to understand their options, such filing! This experience has been 7 months I have ever had in the house I was available receive... The death of Army Lt. Rudolph J. Feres $ 1,695 a month has renounced its immunity or to! Her to stop the unloading while he tried to reach the company military... Government household relocations nationally and internationally 've been with US Coast Guard for 27 yrs ( active/vet/civilian.! In the building is listed at $ 1,695 a month received no until! Text on Google are also likely done by their minions. for needed items, she and her daughters exhausted. Her to stop moving people every two years our tool here government and not the in... Have been going back and forth REFUSING to settle with their personal property offices to their. Moving people every two years the best but the company example, they turning. For 27 yrs ( active/vet/civilian ) ) and towels etc x27 ; s quot! Been going back and forth REFUSING to settle with their personal property offices understand. Of July, a whole month to sadly revisit the entirety of events, we came to the. Desantis violated any house rules the workday the first available delivery was the 17th of July, whole.
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