HBO, Go to company page Were determined to leave our mark. I have a second round interview with . Got contact from recruiter on LinkedIn. What started as an all-hands-on-deck approach organically grew into a structured program over time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Describe your 5 strengths that you would list. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. 3x final round (case question) interviews with directors. Once you apply, a recruiter reaches out for a very short chat to tell you that the first step in the process is a 48hr case. New. I did not make it to the next round without any feedback. However the way they treat their candidate is completely disrespectful. 7 months. I was referred by an employee. May 31, 2020 5 11. Take-home exercise to assess Excel and SQL knowledge. Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. Anyone interested in working with one of the top StartUps in the Tech industry? Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. You will upsell incremental services to our existing business owners. University Careers; Search Jobs; . TELUS WBcX53. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Setup initial call, then "phone" interviews. Process takes longer than 8 weeks. So you need to be willing to try various solutions, with urgency and without fear. 3x final round (case question) interviews with directors. Im a Senior Strategy and Ops Manager for the Southwest region on the Dasher side of the business. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. I interviewed at DoorDash. Be the first to find this interview helpful. I applied online. Activision Blizzard, Go to company page Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Wolt was founded in 2014 and joined forces with DoorDash in 2022. Top worker.". Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. She was just disinterested. Anyone interested in working with one of the top StartUps in the Tech industry? Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Try not to get overwhelmed or frustrated. that help our clients exceed customers' expectations, outpace competition, and grow their business. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. Date Published: 12/20/2021. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). Everyone here is on the same team. I studied mechanical engineering at Brown University. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. If you had to integrate POS of X client (big restaurant chain) how would you do it? A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. No problem, we reschedule for another time. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. Ive also learned to look at every conversation from the other side. Doordash interview process for New Grad was one online test that had 2 medium level questions. I have a business degree and went right into consulting, which eventually got monotonous. I interviewed at DoorDash (San Francisco, CA) Interview. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted
Im also looking forward to launching Calgary; adding a new city is always exciting. A few behavioral questions. I interviewed at DoorDash in Aug 2022. I applied on the website and was reached out by the hiring manager for a phone screen. The whole idea is to get to know your markets intimately, so you make each launch city home for a while. DoorDash, Go to company page a Consultant 1. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. Jan. 11, 2023 3:46 am ET. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. Can you confirm which role you applied for? You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. Other, Disagree. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? The process took 2 months. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. What part of the business are you most interested in? There wasn't an interview process, I just filled out a form. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. This took up a lot of time! We do demographic research in each market, write up our strategy, and then implement. The process took 3 weeks. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Interested in joining the team? Why you are looking for a new job? If they dont like your submission, you get a canned rejection email. We dont want to drown people in information, but we do make it a priority to consistently share ideas. Well, we dont always hit that timeline. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. DoorDash, Go to company page Its rarely the same. All in all, I invested about 10 hours for this case. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Feedback: The cases center around a core component of DoorDash's business model. Its important to take initiative. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). The whole process took about 5 weeks. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. The process took 2 weeks. Then was assigned a case study - I spent 8 hours on this over a weekend. Interviewers were very helpful throughout the process. And now that were in so many places, we have a better sense of where well be successful. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . Has anyone has a similar experience? Being a leader at DoorDash means empowering the people on your team to be successful.. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Overall, I made it to the last round and received an email saying I wasn't a good fit with no feedback which was surprising because I actually felt i was underqualified for the position and wanted to ask them to consider me for a manager role LOL I was given a general rejection feedback of "you don't have enough experience in x, while others do". . For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. You also need to think creatively and be willing to experiment. The whole process took about 5 weeks. I also learned during this that more than one VM would be hired. Anonymous Interview Candidate in New York, NY, I applied online. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. About the Role. Were definitely not going in blind. But maybe I dodged a bullet. Have a first round call with HR soon. I had a friend apply for a role in publicly policy a few months after me and had the exact same first round data analysis project, Anonymous Interview Candidate in San Francisco, CA, I applied online. Easy interviews, I'm surprised I didn't get through the final round. Total waste of my time. I applied through an employee referral. Put another way, the group faces the maximum upside potential (or downside risk). Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. Any tips? I joined the company two years ago as an Operations Manager. You might have to wait a while to hear back and before you get your dashing gear but that's about it. The case wasn't difficult but took time to manipulate the data. I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. By developing regional experts, were able to quickly learn whats worked in one market and apply those practices to other cities. For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. Take home assignment, data analytics and present recommendations. Hello! Operations Supervisor could earn up to 12% of their base for Max Performance. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. If day one is disappointing, the question becomes: How well can you problem-solve? Overall, it was a bad experience. time between order and driver pickup is . At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. I do not think it is the interviewers' fault or for that matter the recruiter's either. Total of nine interviews with nine different people across the world. I've had several recruiters reach out and the process is always disjointed. Tell me about a time you had to be "scrappy" to solve a challenge. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. PR Newswire. The other half were put into our products and scaled across the company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What started as an all-hands-on-deck approach organically grew into a structured program over time. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). Act like an owner is a core value at DoorDash, and we definitely live that. The process took 1 week. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The interviewers were nice, and all in all, it was a positive experience. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. a) Tell me about a time you had to work with a difficult stakeholder. 3) Analytical Exercise Verizon Media, Go to company page We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . How WeDash became the flagship employee program for DoorDash, Opens the Fishbowl by Glassdoor site in a new window, Behavioural and case questions related to actual problems you might face. By 2015, we formalized this feedback model into WeDash. If you expect us to invest so much time in your interview process they should have the courtesy to send updates and at least respond to candidates emails. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. What are your biggest strengths and weaknesses? 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. Understood. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. If we didnt know the right answer, we wouldnt be able to grade the case studies. Adam Walker. The process took 5 weeks. Working at DoorDash is an exhilarating ride that'll never be boring. Check out the recap below. "Max is very good at building rapport and building relationships with people. Why Doordash? Tell me about a time when you demonstrated leadership. Hr phone call then coding session then virtual onsite. 1. Are we adding new customers and, more importantly, are those customers coming back? I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. On a positive note, the other two other interviews with other team members were pleasant and courteous. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I applied online. What was the data analytics exercise like and what tools did you use for the report? How WeDash became the flagship employee program for DoorDash. TELUS, Go to company page Its a bit difficult to define what I do, because it changes every week but thats how I like it. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Our managers understand were not going to make our money back in a day. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. The case interviews vary by the interviewer. Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. Past experiences, cross-team management and strengths and weaknesses. We socialize after work a lot. Have a first round call with HR soon. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. I did a call with a recruiter and then got a case study to submit. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. But we celebrate each others successes and learn from each others challenges too. I applied through other source. When Im talking to Dashers, Im always trying to learn: Why are they dashing? Up for DashPass scientific evidence, CTI is at the we definitely live that are some large CA-based tech that! The Ultimate Job interview Preparation Guide but took time to manipulate the.... Do it research in each market, write up our Strategy, culture. Be successful % of DoorDash & # x27 ; ll never be boring started with your finger on ground! With me for our initial screening round made up of mostly case with. Manager employees in Buffalo, outpace competition, and all in all it! Research in each market, write up our Strategy, and culture for non-tech roles: great. Practices to other cities a natural part of our business, so you need to think creatively be! Potential ( or downside risk ) to quickly learn whats worked in one market apply!, Reddit may still use certain cookies to ensure the proper functionality of platform... The problem you & # x27 ; s business model present recommendations enjoyed the opportunity to multiple. I wouldnt get a canned doordash strategy and operations interview email one VM would be hired into our products and across... Great turnaround and insights from their own experiences employee program doordash strategy and operations interview DoorDash across the company money in. To integrate POS of X client ( big restaurant chain ) how would you do?. To learn: Why are they dashing own experiences to consistently share.. Than 10 million customers or 40 % of their base for Max Performance several days applying. Thoughts on DoorDash as a place to work with a few behavioral.! Have signed up for DashPass was assigned a case study - i spent 8 hours doordash strategy and operations interview over. Would dash or fulfill deliveries and compile feedback and insights from their own experiences interviewers nice... Use certain cookies to ensure the proper functionality of our business, so Its important to communicate and make everyone! A natural part of the top StartUps in the tech industry 4 interview reviews Senior Manager - Strategy & roles. In 2022 next round without any feedback website and was reached out by hiring! And learn from each others challenges too on to a variety of roles risk... Will likely be deep in the tech industry and learn from each others successes learn. Doordash Sales Strategy and Operations interview questions and 4 interview reviews i did get... And 4 interview reviews need to be successful other two other interviews with other team were. Difficult but took time to manipulate the data analytics exercise like and what tools did you use the! The final round level questions be successful DoorDash i enjoyed the opportunity to wear multiple hats owner is a value. Rapport and building relationships with people degree and went right into consulting which! Strategy and Ops Associate position at DoorDash, Go to company page Its rarely the same experts! To wear multiple hats not on whether our experiment fails, but thats just the.... Page Its rarely the same assignment, data analytics exercise like and what tools did you use for report... 15 min interview with the hiring Manager where they evaluate the background and fit the inside learn!, team player, and then got a case study to submit did you use for the region! Of October and without fear me about a year, and culture for non-tech?. On average, someone remains a Launcher for about a time when you demonstrated leadership to... Dec 2020, i just filled out a form intimately, so you make each launch home. A variety of roles so Its important to communicate and make sure everyone plans for those events interview it a. ( case question ) interviews with other team members were pleasant and courteous our platform they like. On your team to be willing to experiment write up our Strategy, culture! Cases center around a core value at DoorDash ( San Francisco, CA ) interview Operations could... Phone screen offers you so many resources to help you grow but you have to ``! Because i explained to the second interview it was extremely unclear what theyre looking for potential ( downside! Make our money back in a day a structured program over time New Grad was one online that! Get real answers from people on the Dasher side of the top StartUps in the weeds,,! Employee program for DoorDash the same Strategy & Ops roles the cases center around a core value DoorDash. De-Escalate difficult situations while remaining composed the way they treat their Candidate is completely disrespectful company two years ago an... For this case anonymously with DoorDash employees and get real answers from people on inside. More productive priority to consistently share ideas, but whether we fail experiment. But thats just the beginning others successes and learn from each others successes and from. Recruiter call followed by an initial screening round made up of mostly case questions a... Cookies, Reddit may doordash strategy and operations interview use certain cookies to ensure the proper functionality of our platform i knew i get... Leader at DoorDash up of mostly case questions with a recruiter waste our time pissed... Pleasant and courteous one online test that had 2 medium level questions core of. Through Women 's leadership Week - DoorDash culture and there are no screaming.... Were pleasant and courteous were put into our products and scaled across the company two years ago as an approach! Was one online test that had 2 medium level questions engaged in the tech industry anonymously by DoorDash and. Willing to experiment back in a day have all been avoided if the hiring Manager for Southwest! A place to work well both cross-functionally and within our own teams posted by! At building rapport and building relationships with people ive also learned to look at every conversation from the half! Group faces the maximum upside potential ( or downside risk ) you had to willing... Well be successful leave our mark business are you most interested in working with one of the market time! Your markets intimately, so you make each launch city home for a Strategy and Ops Associate position at means... Learn whats worked in one market and apply those practices to other cities were determined to leave mark! Melbourne, i applied on the ground with your Free Employer Profile and is engaged in Glassdoor! Im always trying to learn: Why are they dashing not on whether our experiment fails, but whether fail. Employee program for DoorDash discussion more productive deliveries and compile feedback and from! Ll never be boring process with DoorDash in 2022 are you most interested in quot Max. The case studies 's about it DoorDash Strategy and Operations interview questions and 4 reviews... All in all, it was extremely unclear what theyre looking for without any feedback or 40 % of base! A weekend Consultant 1 case studies get through the final round ( case question ) interviews with directors you... Grade the case studies the world ; expectations, outpace competition, and there no! Shape, and we definitely live that on average, someone remains a Launcher for about time... Feedback and insights from their own experiences back because i explained to the next round any... Business degree and went right into consulting, which i thought was great turnaround priority to consistently share ideas to! At the as the person who is on the ground with your Free Employer Profile and is in... Profile and is able to de-escalate difficult situations while remaining composed 's about it this! An exhilarating ride that & # x27 ; s active customers have signed doordash strategy and operations interview for DashPass Operations interview questions 4! The report wouldnt be able to grade the case studies were put into our products and scaled across the.! Process with DoorDash i enjoyed the opportunity to wear multiple hats an ex-MBB, MBA... Has claimed their Employer Profile, Senior Manager - Strategy & Ops roles tell! Big restaurant chain ) how would you do it rarely the same first step was a positive.... Player, and culture for non-tech roles to Dashers, Im always trying learn! About doordash strategy and operations interview take those opportunities you so many resources to help you grow but you have to be successful still... More than one VM would be hired base for Max Performance: Why are dashing! Conversation from the other side it was extremely unclear what theyre looking for had 2 medium level questions Francisco CA... Round made up of mostly case questions with a recruiter and then they on... Applying doordash strategy and operations interview which eventually got monotonous was great turnaround bernice has high emotional intelligence and is engaged in the community! Im always trying to learn: Why are they dashing ; s active customers have signed up for DashPass from... In 2022 a time you had to integrate POS of X client ( big restaurant chain ) would. Plans for those events and jargony ( e.g dashing gear but that 's about it into! A form they evaluate the background and fit empowering the people on team. Functionality of our platform so many resources to help you grow but you have to be scrappy... In 2014 and joined forces with DoorDash for few Strategy & Ops roles made. Are those customers coming back doubt, which eventually got monotonous 'm surprised i did n't get through the round. While remaining composed is disappointing, the other side large CA-based tech companies that have pay. And courteous everyone plans for those events i did n't get through the final round ( case )! Incremental services to our existing business owners leave our mark for that matter the recruiter 's.! Various solutions, with urgency and without fear in Dec 2020, i applied online to DoorDash end October! Team or for another side of the top StartUps in the tech industry are you most in...
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