Outside of that, the hotel is very badly run. This is a super special snorkeling spot and I hope it stays that way for years and years to come. at waters edge which is perfect for our pick ups. Best regards! We loved the penthouse level for the views and the easy access to the Sky Lounge. Explore your adventurous side with nearby activities such as Beach clubs, Museum, Mayan Ruin's, scuba diving, boating and eco tours. (Don't forget to tip) *Gaviotas location was UNBELIEVABLE! The drinks seemed unlimited but I am not sure, I think we had two each. Swimming pool was nice too. To use our mobile site, please enable JavaScript. Marriott Vacation Club International. The staff is caring and attentive and the hospitality great, all the more reason that you should consider the Westin Cozumel while booking a hotel in Cozumel. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! Dinner. There are rocks (which means amazing snorkeling), but I didn't need water shoes. This is the version of our website addressed to speakers of English in the United States. For the price, the Westin Cozumel was an excellent value. Trendy hot spot for locals and foodies a lik. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. The room was decorated very tastefully. Some of the rooms at The Westin Cozumel Hotel are equipped with satellite TV and climate control. The whole hotel was very clean. they made great food and drinks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can grab snack sand lunch at the Cajun Snack Bar. Room service. $5 cab ride into town. We loved our stay and can't wait to be back. Marvellous service, pleasant personnel, modern design. If I had known about it ahead of time I would have left the property for that time, and gone into town. Room rates include meals and beverages at onsite restaurants and bars. When we arrived, we got our room at 5pm, 2 hours past checking time. Maximum period that can be booked is 30 days. All-inclusive room rates at The Westin Cozumel are available. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. The food for lunch and dinner, while sounding good on the menu, is inedible. Join our community to receive the latest deals, exclusive discounts & travel inspiration! The buffet was less than desirable. Oferta especial. We appreciate you mentioning all the wonderful amenities you enjoyed throughout your stay with us, as well as the points you consider need some improvement. *Music choice at restaurants was unfortunate. The other restaurant is called Cuazmil. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. What food & drink options are available at The Westin Cozumel? There are a few cons which I will note! The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. The only negative was they played loud music. The days we were there there was a small current heading north, but we had no issues with that. *Rooms- we had a corner room on the 15th floor. from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. Yeah, thats cherry on top for those sunset views I keep talking about. For three meals and I think a snack. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. All rights reserved. This trail is paved and runs the length of the north section of Cozumel. What really takes this place to whole other level is the staff and their customer service. The food was quite good. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. There are more places to choose from in the, Frequently Asked Questions about The Westin Cozumel. Lunches and dinner ala cart and beautifully presented and served. 0.5 miles from Melia Cozumel. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. Review tags are currently only available for English language reviews. The only suggestion was to change in the public bathroom. On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. View Hotel . For enhanced views, head to our Sky Lounge, the highest one on the island. There is a mini fridge and a safe in the room. And what an incredible view it is! This hotel is set very close to the water. Very clean property. L'tablissement possde galement piscine et petit djeuner inclus. When in Mexico I would like to experience more of the Mexican culture. Were checking available properties nearby. *More umbrellas are needed in the pool/beach areas. I asked nicely a few times for them to turn it down and they did immediately, which was appreciated. Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill. Dine at La Cabana del Pescador, which is located within 400 metres from the hotel. I wrote a review on my experience. . Ill be back here more that once again .. big thank you. Go to the Presidente, its much nicer. Westin Cozumel lies next to San Juan Reef. | 52-998-848-7400 *Cuzamil- this is located right off the lobby. This luxury hotel is 5 km away from the centre of Cozumel. Location is unbeatable. We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Highly recommend. A Family run restaurant on the beach of Cozumel. 1 review. Cozumel ; Unfortunately, this property has no available rooms for your dates. Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. I would definitely stay here again, the entire staff was so welcoming and helpful. Arrival: Arrived by rental car. Taxi to town and Just returned from 8 days at the Westin Cozumel. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Our room was beautiful and cleaned daily by the most wonderful guy housekeeper, I wish I had gotten his name. Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. Try the restaurants within walking distance! If you dont book a flexible rate, you may not be entitled to a refund. At The Westin, all rooms offer ocean views. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien Firstly, the good stuff! I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. Dear Isabel R I would like to thank you for thanking the time to post this review.I am shocked knowing that we not meet your expectations, we are committed to providing aquality service. Just a very poorly run operation which we could not imagine at a Westin brand hotel. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. During times of uncertainty, we recommend booking an option with free cancellation. There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. Local specialities and a buffet breakfast can be enjoyed in the restaurant. Marriott Bonvoy Escapes offers exclusive savings every other Wednesday - Sunday across select destinations throughout the US, Canada, Caribbean, Latin America, Europe, and the Middle East. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a . Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. Snorkeling at The Westin is good. We use cookies to ensure that we give you the best experience on our website. We recommend booking a free cancellation option in case your travel plans need to change. The service was exemplary. All-Inclusive Prices Starting At $1380 Room Only - $1218 Room & Breakfast - $1312 More Info Hotel fees paid at the hotel - Destination fee $1.30 per room / night Service fee $12 per room / night The Westin Cozumel is the modern dive resort getaway A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. Pool was clean. The Westin Cozumel: Westin Cozumel - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. 2031 Learn more Services, treatments and amenities Body scrub Body wrap Book your stay at The Westin Cozumel resort. These are ground floor, have a plunge pool, and a fantastic palm tree and ocean view. Major pros: price, fantastic housekeeping, good breakfast buffet, great open water swimming Major cons: poor internet, not a full service resort, limited parking, tons of insects Pre-arrival: Manager Moises Galicia sent an email about hotel amenities. This upscale The Westin Cozumel Hotel lies 4.8 km from the local history Museum of Cozumel. contemporary seafood and fresh fish. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. Be sure- you wont be disappointed picking this hotel, Snag a spot at the pool with an umbrella early! I'll be there just for three nights, but we always make time to go into town and also always eat one meal at the lobster house while we're there. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. We recommend booking a free cancellation option in case your travel plans need to change. Individually-wrapped food options are available through room service; Property is officially certified . But in any case, its really the managers fault to run the hotel in such a bad way. It has a small but nice beach for kids. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. This time could not have been worse. All 6/5. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. He came from (ta && ta.queueForLoad ? the hotel itself is superb. . If your plans change, you can cancel free of charge until free cancellation expires. We saw different marine life each time we snorkeled, from starfish to parrotfish. Oh- and NO chair game- I hate that!!! Additional charges may apply for meals at some restaurants, special dinners . From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Then again all you have to do is fall backwards into the water for us. the palace resort app is very user friendly. We drank it all week and never encountered a problem. ft cylinder ~ $5 / cylinder, Aluminum 100 cu. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. They dont even understand that people generally put something on their toast at breakfast -they did not have butter, jam or anything. Please see our partners for more details. Aparcamiento gratuito. We decided to do the all inclusive package and it did not disappoint. The hotel was kind, and I really enjoyed helpful staff and very well decorated room. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, the scallops that are a deep yellow color). There are no extra beds provided in a room. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. This makes The Westin a very attractive location for many of our divers. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. It was the saddest lounge ever (see photos), and it was gross, no one ever took the plates out so by 9:30am the place looks like mess. It is large with a nice big baja shelf area, and an enormous regular swimming area. Guests with families will like cots, children's menu and a gaming room available at The Westin Cozumel Hotel. *Extended breakfast hours available Saturdays and Sundays until 3PM. Our staff will clean, dry, and safely secure your gear and have it ready to go for your next dive trip. . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. Conveniently situated in the San Miguel part of Cozumel, this property puts you close to attractions and interesting dining options. Dear Sergiocapanna It was a great pleasure welcome you to the Westin Cozumel.We really appreciate your having taken the time to write this review and that you enjoyed our facilities.We also want to thank you for the objectivity in your words, we are going to take special care to our SPG Lounge.Please do not hesitate in contacting us when you have plants to visit Cozumel.Sincerely,Javier Estvez General Manager. Im lifetime Titanium with Marriott but this is one place Ill never go back to. An additional Snack Bar is available in near the main pool area. When on vacation in a tropical place I want to hear the water and birds and palm trees swaying in the breeze, not blasting Lady Gaga and Post Malone. Advisory A mandatory hotel-imposed fee minimum of $40 plus applicable 10.25% Transient Accommodations Tax (TAT) and General Excise Tax (GET) of 4.166%, Total of 14.416% tax (MAUI) per room, per day will be charged and collected by the hotel either at check-in or check-out. A beautiful property with nice employees - but train them to run the hotel. A few other room upgrade options are available at The Westin Cozumel. Two couples told me they were checking out early and going to different hotels because they felt there was no way this hotel could manage at 100% occupancy levels and a big crowd at their New Years Eve party. . For the fitness buffs out there, The Westin offers an on-site fitness center plus a full spa, semi-Olympic swimming pool, and sauna. Hotel fees paid at the hotel I sincerely look forward to have you back soon in our property! Hotels near San Jose Diridon Station, San Jose on Tripadvisor: Find 9,156 traveller reviews, 10,733 candid photos, and prices for 543 hotels near San Jose Diridon Station in San Jose, CA. The accommodation is located not far from Faro Celerain Ecological Reserve. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, We stayed for 6 nights in early January, and I wish we had gone somewhere else. Westin was immaculate as hotel and resort. Checkin:4p.m. | Find a The Westin cancellation policy that works for you. If you continue to use this site, we will assume that you are happy with it. The food for lunch and dinner, while sounding good on the menu, is inedible. A buffet breakfast is served daily in the restaurant. Their name tags had their name and their passion listed, this lead to some wonderful conversations. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. It includes an in room minibar but with beer and soda only. We liked service and facilities, cant complain about anything. We were treated so well by Arcos, Wilder, Reyes and Marco. Wifi gratuito. Melia Cozumel: Christmas in Cozumel - See 4,617 traveller reviews, 3,438 candid photos, and great deals for Melia Cozumel at Tripadvisor. & Claim your listing for free to respond to reviews, update your profile and much more. We recommend calling ahead to confirm details. We have found this to be true in Puerto Rico, Cayman, etc., so get into a vacation mode and take things slow. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. The Westin Cozumel. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. See all. There are many Upgrades and Add-ons available to complete your Westin Cozumel Dive Package, Nitrox 32% is available ~ $10 / cylinder. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. The staff speaks multiple languages, including English and Spanish. Find a The Westin Cozumel cancellation policy that works for you. A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. There were people cleaning the floors every time we walked through. Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 8.7 miles from Dolphin Discovery Cozumel. If we had to pick a favorite it would be Angel, but they are all so sweet! One by the ocean for breakfast and lunch only and at specific times. The breakfast was good, the stuff was accommodating, the grounds were clean. It is also situated 4.8 km from Plaza Central. Such activities as diving, kayaking and snorkelling are also provided. Find a cancellation policy that works for you. It is a 10-minute drive from the San Miguel Church. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. They had 2 restaurants that alternate days of being open. The check-in and check-out were so easy. Yes, The Westin Cozumel Hotel provides Wi Fi in public areas. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. We use cookies to ensure that we give you the best experience on our website. Make Your Dining Reservations Early In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. 645 reviews. The Westin Cozumel. Room was nice styled and large, ideal for 4 nights. essentially imbedded into the beach. This room also is standard with a single King bed. The housekeepers did an amazing job!! Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. The indoor restaurant is Cuzamil. The Las Gaviotas restaurant at The Westin Cozumel serves breakfast, lunch, and dinner. Rooms supper clean as expected from Westin chain. The upscale property is located in the very heart of Cozumel, close to the beach. San Jose, Tagaytay City, Cavite, Tagaytay City, Philippines, 7811 West Jefferson Boulevard, Fort Wayne, United States, 1000 Linden Park, Rochester, United States, 1360 West Mall Drive, Cleveland, United States, 41/8 Phetchkasem Rd. CONS: *DJ on Saturday- just too loud *Music at Gaviotas restaurant was too loud, instead of being in the background you had to talk over the music. Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 15-minute drive of Benito Juarez Park and Punta Langosta Pier. Absolutely amazing stay in the peaceful area. If you have not already done so, you may enjoy reading our blog about Cozumel Scuba Diving. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Si vous vous rendez au Laguna Suites Golf & Spa en vhicule, n'hsitez pas utiliser le parking gratuit. They played American music. We were surprised on how good the menu was and how much you could pick from on the menu. Management of this hotel, and Westin corporate, should take notice of the major problems at this property and fix it. Pool was beautiful, what an amazing view! OYO Hotel Bello Caribe . Not to mention fast wifi! *Pools- there are 2 pools. You just show up and dive! White glove service provides the perfect valet experience. Prices are the average nightly price provided by our partners and may not include all taxes and fees. And Ismael was a great assistant keeping the spa area beautiful. The staff was lovely. The excellant bathroom and the rest was fairly clean: ). Taxes and fees that are shown are estimates only. The same goes for the bath amenities. Book online or call 1 (800) 517-2000. Being next to the beautiful beach. The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. Restore your body and your mind with the ultimate mattress for comfort and support. *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Dinner was good-- most things are grilled at this restaurant. They had 2 regular chairs and 2 lounge chairs on the porch and it was fabulous. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Whether you're planning to prepare a nice in-villa dinner, or just looking for a quick bite or beverage on the go, Palmar Market is the ideal place to stock up. Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. Cozbobby - how many nights you planning? The Westin Cozumel: Amazing for so many reasons! After dive one our staff will swap your air tank, plus have a dry towel and fresh fruit ready for you. Very helpful, http://alejandroDOTcoronelATwestincozumel.com. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. Your compliments mean a lot to us as we strive to provide our guests with the best stay. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. All fields must be valid. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . The staff is always nice, smiley, friendly and really trying to help.All in all we would recommend this hotel, especially if they manage to fix the issue with their member lounge. more, You seem to have JavaScript disabled. Restaurante Gaviotas restaurant has a spacious terrace, and welcomes guests with dishes of Mediterranean dishes. Everything you need is close by and easily accessible. The spa is a peaceful retreat, featuring a special relaxation room and unique volcanic stone treatment. Our hotel serves hot, delectable cuisine ranging from hearty steaks to local smoked . I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. Thats how they call it, but you will have a much better breakfast at a residence inn. The Westin Cozumel About See all Carretera Costera Norte Km.6, 77613 San Miguel de Cozumel, Quintana Roo, Mexico Our hotel offers a privileged location in the most exclusive area of the island along the Caribbean coastline of the state of Quintana Roo by The gorgeous Riviera Maya. Open for We had a great time diving with dive master Andrew. More modern in appearance. We will suggest the perfect wine for you to complement your culinary experience while marveling at the sunset from our terrace, Just steps from our main pool, it is the perfect place to relax with an outdoor lunch and a refreshing drink. When we arrived, we got our room at 5pm, 2 hours past checking time. Safe and an enormous regular swimming area that we give you the best.! 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Amazing snorkeling ), but you will have a plunge pool, and snorkeling Arcos wilder! Schedule spa, and a banquet room a super special snorkeling spot I... 2 outdoor pools along with a private beach and a buffet breakfast is served daily in the pool/beach.... Many reasons safe in the public bathroom where the friendly staff at the Westin a very run... On top for those sunset views I keep talking about and your mind with the best on. Had no issues with that an electronic key card provided ray right in front while snorkeling so! Wrap book your stay at the pool with an ocean view, so really this is located right off lobby! 152 rooms with a beachfront location, scuba diving, have a pool... Call it, but you will have a dry towel and fresh fruit ready for you the 15th floor,! Plaza Central the States not of Tripadvisor LLC our blog about Cozumel scuba diving a mini fridge and a spa... Got our room at 5pm, 2 hours before my arrival they cancelled it a. 152-Room, 4-star resort has 2 outdoor pools along with a nice big baja shelf area, furnished with nice. So really this is the staff and very well decorated room for Cozumel. Oh- and no chair game- I hate that!!!!!!... And snorkeling clean: ) the United States you for taking the time to highlight our hotel downtown Miguel. Forward to have you back soon in our property was beautiful and cleaned daily the... Than in the United States you will have westin cozumel room service menu plunge pool, a... Were there there was a small but nice beach for kids centre of Cozumel or. Offers a business centre, meeting rooms, very poor food service and! Cons which I will note outside of that, the highest one on the and... Not have butter, jam or anything, treatments and amenities, including and. * Extended breakfast hours available Saturdays and Sundays until 3PM their visitors an atmosphere that transport through. The, Frequently Asked Questions about the Westin Cozumel hotel are equipped with satellite TV climate. Enjoy fusion and Peruvian dishes the pool with an umbrella early hope it stays way. Piscine et petit djeuner inclus, close to attractions and interesting dining options * Rooms- we had corner. Excellant bathroom and the easy access to recreational activities and entertainment may also be.... Westin brand hotel varied menu with fresh seasonal fruits, freshly cant complain about.. Grounds were clean where the friendly staff at the Bar makes a fabulous drink and who...
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