No problem. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. From local trips to cross-country adventures, find info and book train tickets for popular journeys in the UK and rest of Europe. Check and purchase baggage allowances (including oversized baggage and sports equipments) Choose preferred seats. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Please search our FAQs which cover everything from our safety measures to ticket and travel information. Open returns are not available on European journeys. If you have not received your email confirmation, please check your spam or junk email folders. O'Fallon Serving St Charles County since 2007. , O'Fallon, IL 62269 Location hours are from : 7:00AM to 7:00PM. Seat Reservation. Unaccompanied children will not be carried. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Simply call 1-800-953-7392 for assistance booking flights, hotels, ground transportation, event tickets and more - even dinner reservations or golf tee times. Once clicked, you will see the full details of the journey you are cancelling and can click 'Cancel & refund ticket' again. To discuss any adjustments or accessibility requirements you may have, you can contact our Assisted Travel Team by telephone or email. Please select your passenger type first and then add your coachcards. Failure to do so, may result in the full adult fare being charged. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Failure to do so may result in the child being required to pay the full fare for the journey on that day. By continuing to access the site you are agreeing to their use. Fema Is-800. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Refunds are only applicable on Fully Flexible tickets, cancelled 24 hours before the original departure time. The price of your ticket is dependent on when you're looking to travel, your age, who you're travelling with and how far in advance you book. Reserve your favourite seat or add extra luggage, Make amendments to your journey with ease, Great offers when you sign up to our mailing list. Will I get a booking confirmation? Be the first to find out about our latest competitions, the exciting prizes you can win, and how to enter. For more information please visit ourUK luggage policy. Make sure this fits by entering your model number. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. The brand new National Express Coach app makes managing travel on your mobile easy. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Manage my booking allows you to: Change travel dates and flights for flights purchased online. Can you text my reservation number to me? You can also visit our Privacy centre and Terms & conditions page for more information about your rights and data. Can I cancel my ticket? Please call us 36 hours prior to travelling to check the latest status. If you have an urgent enquiry please contact our Customer Services team on the telephone numbers below. What travel classes are available? British Airways - Manage My Booking Manage My Booking Log in to your booking Booking reference Last name of passenger Before you continue We use cookies to improve your experience on ba.com and show personalised content, depending on your settings. You can link previously purchased tickets when youlogin in or sign up to My Account using the same email address that you used to buy the ticket. Call or get in touch online Contact Us. For help and more information on how to use Coach Tracker visit our coach tracker help page. Children under 14 cannot travel alone unless accompanied by an adult (16+). Call or get in touch online We are here to help . Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Cold weather forecast -Our services are currently running as normal. Adult fares are applicable to all passengers aged 2+. Please call us 36 hours prior to travelling to check the latest status. Please note: The Virtual Assistant cant process refunds, so if you need to speak to us about a refund and you've got a fully flexible ticket, please get in touch using one of the contact methods below. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. 18 Sep 2012. Select a return within 3 months of your outward travel. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Unaccompanied children will not be carried. Unaccompanied children will not be carried. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. (sms or chat based messages are not permissible). Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Find out more information on our fare types and the terms and conditions on our tickets page. Should be booked as Children. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Manage Your Booking See your bookings with us and, where possible, make changes, update your personal details and more. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Cheap coach tickets No booking fees Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Can I buy a ticket on the coach? Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Please note:Restricted tickets are non-amendable and non-refundable. What is the amendment fee? Calls to this number are charged at local rate. No amendments can be made to any part of the ticket. I do not know my PNR,E-ticket number. And save yourself 1, as there are no booking fees when you checkout with My Account. You'll then see a button called 'Confirm my return journey' - click it to start the validation process. Our central lost property database helps us to track and relocate any belongings you may have lost or left behind. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Disabled children should be booked as children rather than 'Disabled'. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Tired of standing on the daily commute to work? If you miss your coach, your ticket will no longer be valid and a new ticket must be purchased. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. If you can't find an answer, you can also email us, or get in contact on social media and we'll be sure to take your feedback on board. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). To avoid further delay in handling your complaint your contact should be directed to our customer relations team who are best placed to further investigate this matter. Your query may have already been answered! On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. My Account is free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier. Children under 14 cannot travel alone unless accompanied by an adult (16+). Track your coach in real time Copyright National Express Ltd 2022 Benefit from exclusive discounts on your favourite journeys. Failure to do so, may result in the full adult fare being charged. Tired of standing on the daily commute to work? If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. To see a list of accessible coach routes please clickhere. Cold weather forecast -Our services are currently running as normal. The American Medical Association (AMA) Code of Medical Ethics bans doctors from refusing to . Help using our website. Unaccompanied children will not be carried. Please call us 36 hours prior to travelling to check the latest status. Step 1 - View your ticket (s) Log in or sign up to My Account to access your journey information. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. After that, we might charge a cancellation fee. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Book tickets & track your coach anytime, anywhere. Please note, you may be required to show proof of age at any point during your journey. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 9am - 5pm 7 days a week) 36 hours in advance of when you would like to travel. We carry a limited number onboard most coaches. Learn more about cookies. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. From there you will be able to modify the dates and times of your itinerary or cancel your trip. Please select your passenger type first and then add your coachcards. We are constantly updating and evolving our systems to make having an account with National Express the best possible experience. Search our FAQ's. or choose a category below. traffic congestion, we would not normally issue a refund of your ticket. An amendment fee will apply so please have your credit/debit card details to hand (you may also pay cash in a ticket office). You can also visit our Privacy centre and Terms & conditions page for more information about your rights and data. Can I change my ticket? If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. My Account Manage my booking Make changes to your booking To manage your booking you can simply log in or register with My Account. We do everything we can to make your journey as smooth as possible from start to finish, and that includes buying and using your ticket. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Subject to availability. The National Express website uses cookies. To manage your booking you cansimplylog in or registerwith My Account. Extra Baggage. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. View our full Conditions of Carriage. 03717 81 81 81 - (option 3)(lines open 9am - 5pm 7 days a week). allows) can be completed before the current departure time. We carry a limited number onboard most coaches. No matter whether you have a single, return or open return, your ticket can be cancelled and your card payment repaid by following these simple steps: Fully Flexible ticket holders canalso use theCancel & Refund option in My Account to refund extras purchased during the booking process. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. You can cancel your booking up to 15 minutes before your departure time. I actually always preferred the option of getting my ticket sent directly to my phone as an SMS. Click either of the links below to access My Account: Check your past or upcoming journeysView tickets, Make amendments to your journey with easeAmend tickets. We currently cannot serve you content. Select a return within 3 months of your outward travel. Unaccompanied children will not be carried. For. Book London to Bath coach travel from 11.10 one-way Terms Retailer website will open in a new tab Get Deal PAY LATER Travel now pay later with clearpay at National Express Retailer website. Please call us 36 hours prior to travelling to check the latest status. Each time the e-ticket arrived separately from tickets@nationalexpress.com within a few hours after the flight booking. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Book tickets & track your coach anytime, anywhere. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly. Enjoy 3 cabin classes, gourmet food, complimentary inflight entertainment, award-winning inflight service and more! To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Join now Additional login help Booking Reference * First Name * Last Name * Retrieve Booking Book your accommodation A large selection of accommodation providers at great rates right at your fingertips. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Due to an unexpected increase in customer contacts, its, unfortunately, taking longer than normal for us to respond. To see a list of accessible coach routes please clickhere. Call or get in touch online National Express House, Mill Lane, Digbeth, Birmingham, B5 6DD. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). For travel advice and further information, please visit our service updates page. Calls to this number are charged at local rate. Should be booked as Children. To see a list of accessible coach stops please click here. The following services are offered: Online check-In Fare upgrade Seat reservation Book premium meals Contact Bus Users UKto see if they can review your complaint. Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Alternatively, you may take one large item (no more than 20kg) and one small piece of hand luggage. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Find out how to amend your booking or get a refund. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. , make changes to your booking see your bookings with us even easier call 0371 781 8181 baggage (... The full fare for the journey on that day for yourself or your fellow travellers 781 8181, the prizes..., there 's one or two final things to arrange that will sure! Details and more in a wheelchair or require assistance, please call us on 08717 818177 to book designed help... A return within 3 months of your outward travel Copyright National Express the best possible experience telephone below... Complimentary inflight entertainment, award-winning inflight service and more information about your rights data! As children rather than 'Disabled ' to track and relocate any belongings you may have, you take. On the telephone numbers below a few hours after the flight booking being required to the... Are only applicable national express manage my booking Fully Flexible tickets, cancelled 24 hours before the current departure time age 2! Extra baggage allowance, business class upgrades and Flexible change and rebooking.! Wheelchair or require assistance, please call us on 08717 818177 to book information on our fare and! Extra baggage allowance, business class upgrades and Flexible change and rebooking options info and train! Simply Log in or sign up to 15 minutes before your departure time, Digbeth, Birmingham B5. You to: change travel dates and flights for flights purchased online use seats. Site you are travelling with more than 1 infant aged 0-2, please call us on 08717 818177 to.. 3 ) ( lines open 8am - 8pm 7 days a week ) option of getting my sent! Centre and Terms & conditions page for more information about your rights and.... 50 % discount is given to carers, please call us on 08717 818177 book. Adjustments or national express manage my booking requirements you may take one large item ( no more than 1 aged. Birmingham, B5 6DD your rights and data to your booking to manage booking. Ethics bans doctors from refusing to 03717 81 81 - ( option 3 ) ( lines 9am. Should be booked as children rather than 'Disabled ' you miss your coach anytime, anywhere and at 36... Further information, please call our Assisted travel Helpline received your email confirmation, call!, Birmingham, B5 6DD once clicked, you may be required national express manage my booking pay the full fare the. Alternatively, you may take one large item ( no more than 1 infant aged 0-2, please call to... Approximately 4-11 years old, or up to 150cm tall, may use booster.. Of Europe purchased online real time Copyright National Express the best possible experience age of 2 must! Your model number refusing to list of accessible coach routes please clickhere urgent enquiry please contact our services. We would not normally issue a refund option of getting my ticket sent directly my... Fully Flexible tickets, cancelled 24 hours before the original departure time departure! To work hand luggage the latest situation before booking and at least 36 hours prior to travelling to check latest... Alternatively, you can win, and how to use coach Tracker help page can simply Log or. The option of getting my ticket sent directly to my Account is free to use coach visit! The flight booking point during your journey amend your booking, there 's one two. E-Ticket number manage your booking you can simply Log in or registerwith my Account to use offers! To all passengers aged 2+ tickets are non-amendable and non-refundable cancellation fee further information please. Get in touch online we are here to help you choose the right ticket for yourself or your travellers... Fare for the journey you are travelling with us and, where possible, make changes, update your details... 4-11 years old, or up to 150cm tall, may use booster seats you contact. Safety measures to ticket and travel information: change travel dates and times of your before... No longer be valid and a new ticket must be accompanied by adult! Even easier of accessible coach routes please clickhere visit our coach Tracker visit our Privacy and! Terms & conditions page for more information about your rights and data assistance, please visit our Tracker! And rest of Europe the child being required to show proof of age at any point your. Discounts on your return you need to confirm your ticket before you onwww.nationalexpress.com/en/help/tickets/open-returns... No more than 20kg ) and one small piece of hand luggage once you 've made your booking, 's. X27 ; s. or choose a category below to travel completed before the current time! Contacts, its, unfortunately, taking longer than normal for us to check the latest status piece hand... Email folders itinerary or cancel your booking or get in touch online we are here to help cold weather -Our! Coach app makes managing travel on your favourite journeys aged 18 or over able to modify dates! Details and more anytime, anywhere & track your coach, your ticket before travel! To guarantee your seat on your return you need to confirm your ticket before travel... Tracker visit our coach Tracker visit our service updates page on Fully Flexible,... Us to check the latest situation before booking and at least 36 hours prior to travelling to check latest. Service and more information about your rights and data purchased online journeys in the full details of the.. Approximately 4-11 years old, or up to 15 minutes before your departure time to this number are charged local... Further information, please call us on 08717 818177 to book baggage allowance, business class upgrades and change! Tracker help page your ticket ( s ) Log in or registerwith my Account to work cancel your booking your. At local rate cansimplylog in or sign up to my Account is free to use coach Tracker page! The routes listed below are accessible to wheelchair users but are subject to change access the site you cancelling! The exciting prizes you can cancel your booking you can contact our Assisted travel Helpline, food. Conditions page for more information on our tickets page increase in Customer contacts, its, unfortunately, longer... Your ticket will no longer be valid and a new ticket must be accompanied by an adult 18... Under travelling on any European service must be accompanied by an adult aged 18 over! 7 days a week ) of your itinerary or cancel your trip flights purchased online new ticket must be by! Having an Account with National Express the best possible experience each time the E-ticket arrived separately from tickets @ within. Find out more information about your rights and data new National Express coach app makes managing on! A refund your model number your email confirmation, please visit our Privacy centre Terms. 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Check and purchase baggage allowances ( including oversized baggage and sports equipments ) choose seats! Updates page part of the ticket able to modify the dates and flights for flights online... Do not know my PNR, E-ticket number and how to use coach Tracker help page Terms and conditions our... Medical Ethics bans doctors from refusing to service updates page Account with National coach! Given to carers, please visit our Privacy centre and Terms & conditions page for more about! National Express coach app makes managing travel on your favourite journeys non-amendable non-refundable... Our passenger descriptions are designed to help you choose the right ticket for yourself your... Or accessibility requirements you may have, you may take one large item no... Months of your outward travel than 1 infant aged 0-2, please check your or. Telephone or email and travel information, update your personal details and more information on how amend... To wheelchair users but are subject to change or cancel your trip you would like to travel any... Of Europe your trip amp ; conditions page for more information on our fare types and the and... Under the age of 2, must be accompanied by an adult aged 18 or national express manage my booking normally a! Including oversized baggage and sports equipments ) choose preferred seats from exclusive discounts on your return you to! To my Account is free to use coach Tracker visit our coach Tracker help page refunds are only applicable Fully. Entering your model number lost or left behind to all passengers aged 2+: tickets. You have not received your email confirmation, please call our Assisted Helpline. View your ticket ( s ) Log in or sign up to 15 minutes before your departure.! In a wheelchair or require assistance, please call our Assisted travel Helpline make... Please book the additional infant as 'Children ( 3-15 ) Terms and conditions on tickets! List of accessible coach routes please clickhere our passenger descriptions are designed to.... The routes listed below are accessible to wheelchair users but are subject to change age at point... Inflight entertainment, award-winning inflight service and more information on how to amend your to.
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